Support

Need help with Dukaan Ledger?

Whether you need setup help, billing clarification, account support, or have a product question, we want you to have one clear support contact.

Primary support email

support@dukaanledger.com

Use this address for app support, account issues, subscription questions, and general customer help.

What to include in your message

  • Your store name or workspace name
  • Your registered email address or phone number
  • A short description of the problem
  • Screenshots if the issue is visual or flow-related

Account and login help

Contact us if you cannot sign in, your workspace access is blocked, or you need help understanding your current store plan status.

Billing and subscriptions

This is the right support route for plan questions, purchase guidance, restore help, and account access clarification.

Product issues and feedback

We also welcome bug reports, improvement suggestions, and feedback about business logic or usability.